Shipping Policy

Effective Date: May 31, 2026

We at Bacahui, LLC and Bacahui.com (hereinafter "Bacahui," "we," "us," or "our") are committed to providing you with a smooth and reliable shopping experience, including fast and efficient shipping.

Please review our Shipping Policy to understand our shipping practices and procedures.

ORDER PROCESSING TIME
Orders are generally processed and prepared for shipment within 10 business days from the date the order is placed.

Please note that order processing may be subject to delays during peak seasons or holidays.

SHIPPING METHODS & TIMES
We offer reliable shipping methods to meet your needs and get your sweet treats to your door.

For most orders, shipping takes 2-5 business days.
Available shipping options and estimated delivery times will be displayed during checkout.
These options may include standard shipping, expedited shipping, and other specialized services.

SHIPPING RATES
Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order.

The shipping cost will be displayed during checkout before completing your purchase.

DOMESTIC & TERRITORY DELIVERY
We currently ship to all 50 states within the United States.

We also offer delivery to Puerto Rico and the U.S. Virgin Islands.
Unfortunately, we do not offer international shipping to other countries at this time.

ORDER TRACKING
Once your order is shipped, you will receive a tracking number via email.

You can track your order by visiting our website and entering your tracking number.

INCOMPLETE OR INCORRECT ADDRESSES
It is essential to provide accurate and complete shipping information during the checkout process.

We are not responsible for orders with incomplete or incorrect delivery addresses.
If a package is returned to us due to an incomplete or incorrect address, additional shipping charges may apply.

DELIVERY PROBLEMS & CUSTOMER SUPPORT
If you have any problems with the delivery of your order, such as a delay in delivery or a lost package, please contact our customer service team immediately. We will work diligently to resolve the issue as quickly as possible.

You can reach us via email at info@bacahui.com.
You can also contact us by phone at +1 (602)-632-5289.

Our customer service team is available to assist you from Monday through Friday, 10 am to 6 pm MST.

Bacahui reserves the right to update or modify this Shipping Policy at any time without prior notice. We recommend that you review this policy periodically for any changes.

Thank you for choosing Bacahui.com for your candy box needs. We appreciate your business!